
Every Rivian is built with a high-voltage battery pack, mixed-material structure, and Driver+ sensors. At Pro Collision Center, we inspect the full impact path and plan each repair around Rivian repair procedures, not guesswork.
We repair or replace damaged parts, match the paint to your Rivian's factory color, and calibrate its safety systems before we hand back the keys. High-voltage components are handled with the required EV safety precautions.
Had an accident in your Rivian? Book an inspection at Sacramento North East or Shingle Springs, whichever is closer to you.

We don't just fix your Rivian — we restore your peace of mind. From expert craftsmanship to premium materials, we're committed to getting your Rivian safely back on the road fast.
Over 10 years of collision repair experience for brands like Rivian, Lexus, BMW, and more.
We use only top-tier parts that meet or exceed Rivian manufacturer standards.
At Pro Collision Center, we believe every vehicle deserves a second chance. Founded on integrity, craftsmanship, and care, we’ve built a reputation for delivering high-quality collision repairs and exceptional customer service — one car at a time.

Pro Collision Center proudly serves Sacramento and the surrounding communities with expert collision repair and premium auto body services from our Sacramento North East shop.

Expert collision repair in Sacramento North East specializing in insurance claims, structural repairs, and professional auto body restoration.
Reviews
Very detailed and professional
Great price, professional, and timely. Thanks guys.
The level of service and skill at Procolor is always exceptional as they go above and beyond to make sure your car gets fixed perfectly in a timely manner.
Quick friendly and knowledgeable
I Had The Best Experience Dealing With This Collision Repair Shop The Whole Team Hear Was Wonderful From The Front Desk She’s Very Professional And Courteous To The Estimate People All The Way Up To The Top Management. During This Stressful Time They Helped Made The Process Go Better. Thank You ProColor Collision North East!!! They Are Truly The Best!!!
Having been in an accident is never easy, but the staff and the excellent body work that Pro Color Collision completed on my car was exceptional. I have never had such a quick and easy process in getting my car repaired. Mimi and Nicole were awesome they made the experience even better. I would highly recommend Pro Color Collision for quality work and extremely friend and helpful staff.
The folks at ProColor were very helpful and friendly! Mimi and Nicole were very nice :)
I had such a great experience with ProColor Collision they make a great job with my car. And also the front desk girl and Claudia were so kind and friendly. Thank you so much!
Quick 🙌🏼🙌🏼 and Claudia is very nice.
Very good company and friendly employees. Quick real estimate and fast professional job done. Recommend to everyone who wants their car to look beautiful.
I have used ProColor Collision on several occasions. They have always been professional and helpful, keeping me up to date with how things are going.
Everyone was very pleasant and professional. I would definitely recommend ProColor Collision when in need of auto body repair. Wow‼️❤️👍
ProColor Collision did a great job on my car. The staff was professional, kept me informed, and completed the repairs on time. My car looks like new. Highly recommend for quality collision repair.
The team at this location is outstanding! They kept me informed and updated every step of the way, going above and beyond throughout the entire process. I’m beyond satisfied with their service and will definitely return for any future body work needs. I highly recommend them to anyone! They even took the extra step of washing and cleaning both the inside and outside of my car which was so nice of them! My car looked amazing after and like brand new again! Thank you guys so much!
Up Front And Detailed About Repairing Looks Over Project With Well Trained Eye What Got Me Was He Sent His Body Man Out To Look Over Project And Got His Opinion
Nice helpful stuff
Rivian collision repair requires a vehicle-specific plan covering body damage, structural condition, and the impact's possible effects on high-voltage systems. The scope may include panel replacement, refinishing, diagnostics, and calibration, with restricted operations assigned to appropriately qualified providers. Rivian recommends certified technicians and approved equipment within its certified repair network. An initial assessment should therefore establish who can complete each necessary operation before the repair and delivery schedule are agreed.
Rivian owners should arrange a professional assessment after collision damage to the body, wheels, underside, or charging area. A dent that appears cosmetic can still require inspection of nearby mounting locations or installed cameras and sensors. Report battery or vehicle warnings, abnormal behavior, and any contact with the underside when requesting service. The repairer can then determine appropriate handling and whether Rivian service or a certified collision facility needs to be involved.
Rivian damage may involve bumper assemblies, exterior panels, structural members, suspension attachments, and equipment mounted around those areas. Permitted repair methods depend on the model, production configuration, and current Rivian body instructions. Camera, radar, and parking-related damage must be assessed against the equipment actually installed. Battery enclosure or high-voltage concerns need a separate specialist decision; accepting exterior bodywork does not automatically establish the ability to perform internal electrical repairs.
Rivian assessment includes reviewing the collision history and warnings, examining battery-adjacent areas, and planning safe access before structural measurement. Rivian's high-voltage service guidance identifies work and diagnostic routines requiring suitable qualifications or Rivian service involvement. ASE Master Collision technician and I-CAR expert Scott Kaboos explains the specialist demands created by electric drivetrains. Alignment findings, concealed-damage photographs, and the applicable manufacturer checks are then combined to define the repair scope without assuming electrical safety from exterior appearance.
Rivian procedures govern EV precautions, lifting arrangements, mixed-material joining, and the parts accepted for collision repair. Its collision guidelines specify manufacturer requirements for parts and qualified repair resources, making availability and capability checks essential before authorization. Adhesives, hardware, sealers, and coatings must match the prescribed assembly method. Required scans and calibration also belong in the plan, including any operations that a certified facility or Rivian service provider must perform.
Before selecting a Rivian bodyshop, establish whether it holds the necessary current certification and can obtain the parts and technical resources for your particular damage. Ask for a written explanation of any work being referred to a certified repair center or Rivian Service. Compare that complete plan with the insurer's authorized estimate. Coverage questions, additional transportation, specialist charges, parts timing, and separate warranty responsibilities should be resolved before you commit to the repair arrangement.
Rivian collision work may call for specified body components, structural attachments, protective materials, and model-specific mounting hardware. The paint plan must account for the substrate and any restrictions near driver assistance equipment. After reassembly, the relevant diagnostic and calibration procedures establish what still needs adjustment or specialist attention. Your paperwork should identify the provider responsible for each technical operation and distinguish bodyshop workmanship from any separate manufacturer service.
Contact Pro Collision Center with your Rivian model, VIN, damage photographs, and a description of the incident to discuss Sacramento repair options. Include underside contact, charging concerns, and current warnings so the initial review reflects potential EV requirements. Before booking repair work, confirm whether the requested operations can be accepted and how any certified-network or Rivian Service involvement will be arranged. Review the resulting estimate and claim details before authorizing the proposed scope.
A Rivian repair begins with confirming the resources required to complete the job safely.
Several providers may need to coordinate their appointments. The completion estimate should reflect those arrangements rather than only the time needed for painting.
Pro Collision Center offers Sacramento Rivian owners a place to discuss damage, insurance documentation, and the practical repair arrangements their vehicle requires. Our broader collision business has certified technicians, CSN membership, premium materials, and advanced equipment. Rivian manufacturer certification and access to restricted operations must be confirmed separately for the proposed work. For eligible bodyshop repairs we accept, we explain our lifetime workmanship warranty and identify any separate service-provider responsibilities before authorization.